How to Order
Our office is open between 9 am and 5.30 pm Monday-Friday. We are able to take orders and issue pricing over the phone. We do respectfully ask that you confirm verbal orders by email or fax. If you do need any technical support or advice regarding which products to purchase, please feel free to call us. A member of our sales team will be happy to help you. Our telephone number is +44 1268 886623
Many of our international and domestic customers submit their orders via email. We often send quotations to customers and give technical support via email.
We can accept new purchase orders via fax. Our fax number is + 44 1268 886609.
We welcome orders on our online sites. If you do need any help with this, please feel free to call our sales team on + 44 1268 886623
Some of our customers still prefer to send their purchase orders via post. This is absolutely fine but please do not use this method for sending orders, if you need the goods urgently. As you know, the post is not always reliable!
Our standard delivery service is next business day for products that are in stock, we also offer timed deliveries at an additional cost. We can ship under plain label directly to your customers, if required, at the same price that we would deliver to you. We will contact you if any product you order is out of stock with an estimated delivery date, please contact us if you wish to know a products stock status before you order.
We accept payment via the following methods:
Bank to Bank transfer
Debit/Credit cards- the only card we don’t accept is American Express
We do offer 30 day credit accounts, subject to status. Please contact a member of our sales team if you would like a credit application form.