Our office is open between 9 am and 5.30 pm Monday-Friday. We are able to take orders and issue pricing over the phone. We do respectfully ask that you confirm verbal orders by email or fax. If you do need any technical support or advice regarding which products to purchase, please feel free to call us. A member of our sales team will be happy to help you.
Many of our international and domestic customers submit their orders via email. We often send quotations to customers and give technical support via email. Contact sales via this link
We can accept new purchase orders via fax. Our fax number is 0844 264 1907
We welcome orders on our online site www.idwarehouse.co.uk If you do need any help with this, please feel free to call our sales team on 0844 561 1402
Some of our customers still prefer to send their purchase orders via post. This is absolutely fine but please do not use this method for sending orders, if you need the goods urgently. As you know, the post is not always reliable!
Our standard delivery service is next business day, we also offer timed deliveries at an additional cost. We can ship under plain label directly to your customers, if required, at the same price that we would deliver to you.
We accept payment via the following methods:
Bank to Bank transfer
Debit/Credit cards- the only card we don’t accept is American Express
We do offer 30 day credit accounts, subject to status. Please contact a member of our sales team if you would like a credit application form.
22-24 Hornsby Square
Southfields Industrial Park
Basildon, Essex. SS15 6SD
Telephone- 0844 561 1402
Fax- 0844 264 1907
VAT number GB 769 7522 74
Company Registration number – 1554709